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Membership Ship

HOW DOES MEMBERSHIP WORK?
By purchasing products with VIP prices, you automatically sign up for a VIP membership. The first 14 days you get a “Freemium” membership and on the 14th day you will be charged 39.00 EUR for your membership. With the membership you have access to our VIP-product prices. You can shop at any time, suspend the month or cancel your membership.

Please note that your membership will be automatically renewed every 14 days for a fee of 39 Euro. The fee will be automatically charged to your credit card. No further actions are necessary from your side.

HOW CAN I CANCEL MY MEMBERSHIP?
Write a written cancellation notice to help@delion.shop. It should contain your name, address and email. Mention clearly that you want to cancel your membership in Delion VIP Club. You do not have to give a reason for the cancellation. Please note that you cannot cancel your membership within the first 24 hours, however no money will be debited from your account during this time.

HOW TO SEND A CANCELLATION NOTICE?
Send your cancellation in the way that is fastest and easiest for you. This can be done by email, by mail, or in person. Make sure you receive confirmation that your notice has been received to prevent any misunderstandings later.

HOW IS CANCELLATION CONFIRMED?
After you submit your cancellation, you should receive a written confirmation from Delion confirming the successful termination of your membership. Keep this confirmation in a safe place.